Privacy Policy
Ayah Collaborative
Last Updated: October 13, 2025
Our Commitment to Your Privacy
At Ayah Collaborative, we believe your privacy is a fundamental right, not a privilege. We are committed to transparency, minimal data collection, and giving you complete control over your personal information. This Privacy Policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Who We Are
Data Controller:
Ayah Collaborative
Erich-Weinert Str. 8, Berlin, Germany 10439
privacy@ayahcollab.com
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@ayahcollab.com.
2. What Information We Collect
We practice data minimization, collecting only what is necessary to provide our services.
Information You Provide Directly
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Account Information: Name, email address, password (encrypted)
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Profile Information: Optional details you choose to share
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Communications: Messages you send to us or through our platform
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Payment Information: Processed securely through third-party payment processors (we do not store complete payment card details)
Information Collected Automatically
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Technical Data: IP address, browser type, device information, operating system
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Usage Data: Pages visited, features used, time spent on our platform
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Cookies: See our Cookie Policy below for details
Information We Do NOT Collect
We do not collect sensitive personal data such as health information, religious beliefs, political opinions, or biometric data unless you explicitly choose to share it and we have obtained your explicit consent.
3. Legal Basis for Processing Your Data
Under GDPR, we process your personal data based on the following legal grounds:
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Consent: When you have given clear consent for specific purposes
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Contract Performance: To fulfill our services to you
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Legitimate Interests: To improve our services, prevent fraud, and ensure security
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Legal Obligation: To comply with applicable laws and regulations
4. How We Use Your Information
We use your data only for specified, explicit, and legitimate purposes:
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Providing and improving our services
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Communicating with you about your account or our services
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Responding to your inquiries and support requests
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Ensuring platform security and preventing fraud
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Complying with legal obligations
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Sending marketing communications (only with your explicit consent, which you can withdraw at any time)
We never sell your personal data to third parties.
5. Data Sharing and Transfers
We share your data only when necessary and with appropriate safeguards:
Service Providers
We work with trusted third-party service providers who process data on our behalf (hosting, email services, analytics). All service providers are contractually bound to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your data when required by law, legal process, or to protect the rights, property, or safety of Ayah Collaborative, our users, or others.
International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
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Standard Contractual Clauses approved by the European Commission
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Data Processing Agreements with GDPR-compliant terms
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Adequacy decisions by the European Commission
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct any inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten")
Request deletion of your personal data in certain circumstances.
Right to Restrict Processing
Request that we limit how we use your data.
Right to Data Portability
Receive your data in a structured, commonly used format and transmit it to another controller.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Withdraw your consent at any time where we rely on consent to process your data.
Right to Lodge a Complaint
File a complaint with your local data protection authority if you believe we have not handled your data properly.
To exercise any of these rights, contact us at [privacy@ayahcollaborative.com]. We will respond within 30 days.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:
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Active Accounts: While your account remains active
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Closed Accounts: Up to 90 days after closure, unless legal obligations require longer retention
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Communications: 3 years for customer service and legal purposes
After the retention period, we securely delete or anonymize your data.
8. Data Security
We implement robust technical and organizational measures to protect your data:
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Encryption of data in transit (TLS/SSL) and at rest
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Regular security assessments and penetration testing
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Access controls and authentication measures
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Employee training on data protection
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Incident response procedures
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings.
Essential Cookies
Necessary for the website to function (e.g., authentication, security).
Analytics Cookies
Help us understand how visitors use our site (we use privacy-respecting analytics tools).
Preference Cookies
Remember your settings and preferences.
Marketing Cookies
Used only with your consent for targeted advertising.
You can opt out of non-essential cookies at any time through our cookie banner or your browser settings.
10. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we learn we have collected data from a child without parental consent, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent notice on our website at least 30 days before the changes take effect.
12. Contact Us
If you have questions, concerns, or wish to exercise your rights, please contact us:
Email: privacy@ayahcollab.com
Address: Erich-Weinert Str. 8, Berlin, Germany 10439
We take your privacy seriously and will respond to all requests in accordance with GDPR requirements.
Additional Resources
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Cookies:
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The following links explain how to access cookie settings in various browsers:
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Data Processing Agreement: Available upon request for business partners